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Privacy Policy

What Does The Union Bank Company Do With Your Personal Information?

Financial companies choose how they share your personal information. Federal law gives
consumers the right to limit some but not all sharing. Federal law also requires us to tell you
how we collect, share, and protect your personal information. Please read this notice carefully to
understand what we do.

The types of personal information we collect and share depend on the product or service you
have with us. This information can include:

  • „Social Security number and Income Information
  • Account Balances„ and Payment History
  • Credit History and Credit Scores

When you are no longer our customer, we continue to share your information as described in this


All financial companies need to share personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Union Bank Company chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information The Union Bank Company Share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes — to offer our products and services to you Yes No
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes — information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes — information about your creditworthiness No We don’t share
For nonaffiliates to market to you No We don’t share


Who Are We?
Who is providing this notice? The Union Bank Company
What We Do
How does The Union Bank Company protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.Additionally, we restrict employee access to your information to only those employees who need to know to provide our services to you.
How does The Union Bank Company collect my personal information? We collect your personal information, for example, when you

  • Open an account or apply for a loan or credit card
  • Make a deposit
  • Pay bills or use your credit/debit card
  • We also collect your personal information from others, such as credit bureaus or other companies.


Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information
  • about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you


State laws and individual companies may give you additional rights to

limit sharing.

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • The Union Bank Company has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • The Union Bank Company does not share with nonaffiliates so they can
  • market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • The Union Bank Company doesn’t jointly market.



Call 614-269-4400. You can also view a .PDF of the above Privacy Policy online at

What Does Loan One Mortgage, a division of The Union Bank Company, Do With Your Personal Information?

At Loan One we are committed to meeting your home-ownership needs, while at the same time making the security of your non-public personal financial information on your home loan documents a priority. We do this through the use of physical, electronic and procedural safeguards.

We have adopted policies and procedures to protect data on your home loan documents from unauthorized use.

We do this by:

Limiting employee access to sensitive information (our code of conduct policy requires all employees to safeguard customer information);
The use of data encryption and virus protection technology;
Internal auditing;
Partnering only with service providers that comply with privacy laws.
How Your Loan Application Information is Obtained and Used

You provide to us, your non-public information (name, SSI #, employment info, asset info, etc.) on applications and other home loan documents. Your credit history is obtained from a credit reporting agency. Your property information is provided by title companies and licensed appraisers. Your employment and financial data are provided by your employer and financial institutions. We collect this data to determine if you are eligible for the products you requested and to meet legal and regulatory requirements.

We disclose some of this data to third parties, such as financial institutions, government agencies and loan investors. These service providers are obligated to maintain the confidentiality of your information and not use it for other purposes.

We do not disclose this information to any third party, except as permitted by law.

Privacy Policy for Your Online Activities

At Loan One, we believe in the importance in revealing how we collect, use, and protect information about our online guests. We subscribe to a philosophy of ethics, honesty, and mutual respect between all parties involved in any transmission originating from

The following policy has been written to help you understand how your personal information will be used by Loan One. Please be assured that we have taken extensive measures and employed advanced technological methods to ensure and safeguard your privacy and security. If you don’t understand this privacy policy or have any questions, concerns, or comments, please don’t use this website until your concerns have been satisfactorily addressed. Please contact us for additional information.

Privacy Issues

Internet Security
Consumer Security
The Collection of Information
Personal Data
Technical Data
Shared Data
Distribution of Data
Of Interest to You
Limited Liability
External Links
Change of Privacy Policy
Internet Security
The use of this website may require the entry of personal information, such as name, email, address, telephone and fax numbers, and other personal or demographic data. The entry of all personal information is voluntary and will not be shared, given, sold, or otherwise distributed to any other party outside of Loan One. All information is sent using Secure Sockets Layer (SSL) technology, which offers a high level of data protection. Your security and confidentiality will be respected at all times.

Cookies may be used to enable ‘ease of use’ on our website. A ‘cookie’ is a small file that is stored on your computer, which quickly assists the website in identifying your account and personal information. If you prefer not to use cookies, data access and/or website activities may be limited.

Consumer Security
Please be assured that the privacy of your personal data is under strictest guidelines.

The Collection of Information
It may be necessary to collect a limited amount of personal data. We could obtain this information through online forms, applications, emails, social networks, telephone, and fax, via verbal, written, or personal communication.

Personal Data
Please rest assured that any personal data that is either entered online, given verbally, mailed, emailed, or transmitted through other means is under strict security guidelines. Your acceptance of this agreement constitutes permission by Loan One to access, preserve, and disclose your personal information, as necessitated to:

(i.) Properly respond to your inquiries
(ii.) Protect the rights, personal safety, and privacy of Loan One, its users and the public
(iii.) Comply with legal regulations

Technical Data
It may be necessary to collect technical data about your computer, such as IP (Internet Protocol) address and/or store cookies (small files saved by your browser on your local hard drive to speed up processing time).

Shared Data
Access to your private information is strictly protected and limited to those employees who have a legitimate business need to review specific data in your file. Loan One complies with all federal standards with regards to safeguarding your personal information.

The Distribution of Information
For the purpose of marketing or promotions, we may share all of your personal information, whether provided directly by you, or obtained through our means, with our service providers.

Of Interest to You
Unless you instruct us otherwise, Loan One may contact you to provide information about products, services, promotions, contests, or other offerings or activities that we believe may be of interest to you. Commonly known as “ezines”, these electronic email newsletters enable the recipient to unsubscribe from future communications, if you so choose.

Limited Liability
All transmissions through Loan One are processed through a secure gateway, with encrypted translation. As sophisticated technology has advanced over the years, the likelihood of personal or financial data bypassing security systems and becoming accessible to unauthorized users is extremely low. In the unlikely event that personal data is illegally retrieved from our secure system, we assume no responsibility for any damages or liability incurred.

External Links
The information within this privacy policy pertains to your visit to Loan, not any of its external links, subsidiaries, or affiliates. Please review the separate privacy policies as stated on those individual websites. Once you have left Loan, this privacy policy is no longer in effect. We are not responsible for content, security, technical, legal, privacy, or any other issues on external links provided in this website.

Change of Privacy Policy
Loan One reserves the right to change this privacy policy at any time. Please re-visit this page periodically to ensure full understanding and agreement of privacy policy. Your continued use of this site will constitute acceptance of and binding agreement to the privacy policy as stated on website at time of visit.

If you have any questions regarding our privacy policy or privacy issues in general, please contact our office at