What Loan One's Clients Say
Find out exactly what makes Loan One, a division of Benchmark Bank, different in our client testimonials
It’s easy for us to tell you all the reasons to choose our private lending firm, but it may be easier for you to hear it straight from Loan One clients.
We understand you need to feel confident that we offer a simple, straightforward loan process, and who better to tell you than actual Loan One clients?
Here’s what our clients say about Loan One’s honest lending practices:
My name is Carlos Julia. My wife and I are about to close very soon on a refinancing loan with Loan One. The mortgage consultant that I have been working with has been Matt Mathias. I am writing to you to let you know that Matt has been absolutely fantastic throughout this process. Not only has he been able to work out a refinancing package that worked for me but he has been able to explain things in a way that simplified what would otherwise be quite complex. There were many other options I could have gone with that would have been just as agreeable on paper but sometimes personal service and professionalism is what it takes to give a company a competitive edge. There were times when the process was so tedious and frustrating that I was ready to throw the towel in. Matt was able to reassure me and alleviate any concerns I had. I believe a job well done should be recognized. I appreciate the service and expertise that Matt demonstrated and I believe you let him know that his hard work did not go unnoticed.
Mike, I wish to thank you for your work on our refinance. This is the second time we have used Loan One and we highly recommend your company. Again, thank you and best wishes!
Matt, you have been amazing to work with! It is very apparent you are committed to your job and to helping the people you work with find the right option for them. You took the time to ask questions, do some research – run some numbers and came back to present our options. You were extremely prompt with responses to questions via text, email or phone and extremely accessible despite mine and my husband’s crazy work schedules! You took the time to make sure our questions were answered and we never felt rushed and it took less than 6 weeks to finalize everything. I will highly recommend this company and you to anyone looking to refinance and would be happy to provide a reference if ever needed.
Thank you, Brian. You’re an outstanding professional! It was a great pleasure doing business with you! Looking forward doing more business with you in the future!
Brian Knapke helped us refinance our home, and the process was very smooth. He and his staff are very knowledgeable and professional. We will be using them again for any future transactions.